For community managers & HOA boards
Amenities, events, dining, guest access, resident services, and the grounds — one platform, one source of truth, with an ambient AI intelligence woven through all of it.
Amenities, events, dining, guest access, maintenance, and the grounds — every part of the community draws from one source of truth. Change something once, and the whole community already knows.
Amenity bookings, dues, work orders, phone calls, guest passes, event RSVPs — your community throws off thousands of signals a day. Almost none of them are connected, so the insight vanishes the moment it's created.
Every department knows its piece.
Nobody sees the whole community.
It sees the whole community — and helps in every department.
A personal concierge in every resident’s pocket — day and night.
Answers the community line in a natural voice — and never puts a resident on hold.
Reads the weather and writes the crew’s plan before they clock in.
The community manager’s personal AI assistant — it forecasts dues at risk, flags the accounts sliding toward delinquency, recovers revenue before it’s written off, drafts the board packet, and hands the manager one-click decisions to approve. It supports the manager. It never replaces them.
The community’s culture, run by AI — Maya plans the events calendar, fills the pool parties and fitness classes, spins up resident clubs, and keeps the marketplace and neighbor network humming. She turns a subdivision into a community people never want to leave.
Emma learned community the old way — the kind of concierge who knew every resident by name, remembered which family had a new baby and which had guests coming for the weekend, and could tell you the pool hours, the trash days, and the quiet-hours rule without missing a beat. Decades at the front desk taught her what no rulebook holds: how to make a brand-new neighbor feel like they belong, and how to answer the question behind the question.
Now all of that lives in every resident’s pocket. Emma knows your community inside out — the amenities, the dues, the guest policy, the events calendar, the CC&Rs. She never gets tired, never gives an answer she isn’t sure of, and never makes you feel like you should’ve already known. Ask her anything — reserve the pavilion, add a guest to the gate, check your balance — same as if she were standing right there at the front desk.
She’s welcomed every kind of neighbor. She’s here for yours.
One intelligence, five experts — each running their part of the community, working alongside your people around the clock.
A personal concierge in every resident’s pocket — knows the amenities, the dues, the rules, and the events, and answers anything, day or night.
Answers every call in a natural voice, 24/7 — and never sends a resident to voicemail. Books amenities, guest passes, and events while the front desk sleeps.
The manager’s right hand — forecasts dues at risk, flags accounts sliding toward delinquency, recovers the revenue, and hands the manager one-click decisions every morning.
Watches the grounds around the clock — pools, courts, irrigation, and weather. He writes the crew’s plan and flags the work orders before anyone clocks in.
The community’s culture director — plans the events, fills the classes and clubs, runs the marketplace and neighbor network, and turns a subdivision into a place people never want to leave.
They share one brain and one source of truth — so the concierge, the front desk, facilities, the front office, and lifestyle are always working from the same playbook.
Emma knows the amenities, the dues, and the rules — and answers anything. Day or night.
Live availability, guest passes, and reminders — from the app, the phone, or the front desk.
The pavilion grill, the snack bar, the poolside cart — one menu, one account, straight to the kitchen.
Registration, RSVPs, and QR check-in the whole community follows from their phones in real time.
Points across events, dining, and the marketplace — and an AI that spots who’s disengaging before they ever tune out.
Amenities, events, dining, dues, and the grounds — one source of truth, with intelligence woven through all of it.
One platform. One resident profile. One AI.
The pool bar, the pavilion café, the events, the merch — Residential OS is the point of sale, the kitchen, the reservations, and the box office, all built in. No Toast. No Clover. No per-transaction cut.
The clubhouse café, the poolside cart, the pavilion grill — all on one system that charges to the resident account, fires straight to the kitchen, and reconciles to the penny. You own the hardware and the margin, not a third-party processor taking a cut of every drink.
Take an order anywhere; it fires to a kitchen display that tracks every ticket from fired to served.
Waitstaff take orders on a phone; residents order from their lounger — same menu, one account.
Dining reservations, table management, and waitlists that auto-fill the moment a table opens.
Sell tickets and RSVPs for every event, with a QR check-in at the door.
Powered by ArpejoThe swim shop, community merch, event gear — one catalog, one checkout, one balance.
The resident's pocket concierge, the AI front desk, amenities and community, and the manager's command center — every part of the community, in one platform.
Residential OS helps superintendents make faster, smarter decisions with AI-powered grounds intelligence.
Pulls real weather and builds the crew's daily plan — mowing heights, fertilization windows, when to skip irrigation because rain is coming.
A living digital twin of the whole property — every pool, court, trail, playground, and asset mapped, tracked, and trended over time.
The only grounds system wired straight to the resident app — conditions, closures, and alerts reach residents instantly.
A bilingual crew app puts the day's plan in the hands of every team member, plus predictive alerts on irrigation and equipment before it fails.
Your community manager's personal AI assistant — it watches the community around the clock, does the legwork, and hands the manager the decisions to make. The manager stays in command and looks brilliant. It forecasts what's at risk this week, recovers the revenue, and surfaces the next move — every figure computed from the community's own data, every morning, before the manager's had coffee.
Open prime amenity bookings, residents trending to churn, events under minimum, past-due dues — every number computed from real community data, not a generic dashboard. The week's exposure, surfaced before it costs you.
"Recovered by AI" is the real sum of AI actions — speed-to-lead text-backs, win-backs, booking-alert backfills. The platform doesn't just flag the problem; it does the work and shows leadership the dollars it brought back.
Decisions waiting, each with the next move drafted. Approve the win-back and it actually runs — drafting and queuing the personalized "come back" text to the exact at-risk residents. You approve; it ships.
Task Dispatch turns a decision into action across the community. Say it in plain words — or fan one goal out to every station at once — and the AI routes the work to the right team, marks it done, and closes the loop back to the GM.
Beneath the morning briefing sits the full picture — revenue, spend, resident behavior, and the season ahead, surfaced, explained, and ready for the board. Automatically.
No analyst to schedule. No dashboard to commission.
The platform already did the reading.
Built-in training, certifications, and assessments for every department of the community. Help new hires get productive faster, reinforce standards, and ensure every team member understands how your community operates.
Residential OS includes a learning academy for amenity operations, food & beverage, resident services, events, and community programs. Create custom training programs, assign courses, track completion, and verify understanding through quizzes and certifications.
Welcoming residents, booking amenities, and running the front desk — hospitality, not just transactions.
Line discipline, plating standards, and running a banquet at volume without a miss.
Pool and grounds care, equipment upkeep, and the small details residents always notice.
The greeting, the recovery, and the hospitality that makes the whole community feel like one.
Consistent training. Consistent standards.
Consistent resident experiences.
The phone app is the concierge in their pocket. The desktop portal is the residency itself — a residents-only home for the marketplace, the community, the concierge, and the life of the community. The kind of belonging that makes the residency impossible to cancel.
A residents-only economy — clubs, wine, art, tickets and amenity bookings, bought, sold, gifted and consigned among residents they already trust. The community takes its cut, and residents get a market no public listing can touch.
A vetted directory of the professionals in the residency — residents do business with residents. Request a warm intro to the attorney, the realtor, the cardiologist a few doors down. The neighborly favor, made digital.
Not a notice board — a living feed of wins, welcomes, photos and memories, plus groups, a resident directory, and a Find-a-partner matchmaker. The community's culture, online, all year round.
Your reservations, your activity, the AI concierge's notes, your achievements, and the clubs and neighbors you connect with. Every resident's community life, in one place.
Ask the Community Concierge anything — book a celebration dinner, arrange a guest pass, plan a resident trip — answered by AI, escalated to staff, and reciprocal-community travel built right in.
Community Wrapped — a year-in-review of their events, their wins, the dinners and the people they made it with. The moment a resident sees their year, the residency stops being a line item. It becomes theirs.
A social network, a marketplace, a business network and a concierge — wrapped around the community. Soho-House-grade belonging — the kind of experience residents renew for.
Residential OS connects amenity operations, residency, dining, events, billing, maintenance, and community administration into a single operating platform. Open any department below and look inside.
One platform. One resident profile. One AI. One bill.
The legacy vendors rent you a template and harvest your residents for their own ad business. Residential OS never does — your resident data is the community's, never sold and never used to sell ads.
Residents, spend, activity, contact info — it stays the community's, never sold and never used to sell ads. Leave anytime and your data goes with you.
One predictable bill. No per-transaction skim on every amenity booking, every drink, every gift card. The money your residents spend stays in the community's account.
On-course F&B ordering, amenity desk e-commerce, and loyalty that drives repeat spend — revenue lines the old stack never opened for you.
Most software is bought finished. Residential OS starts as a seed and grows alongside the community — a Technology & Innovation Partnership that continuously evolves around the way your community operates, adding new value month after month.
Residential OS runs the operations of the community. AI Community Intelligence adds the AI workforce — forecasting, churn, recovery, and decisions across every department. Resident Experience gives residents a private community online. Deploy any one on its own, or stack all three into one platform.
The operations that run the community — one platform, one resident profile, one bill.
The multiplier — one AI workforce injected into every department. Not a chatbot. A team.
The desktop resident portal — a residents-only home that makes the residency impossible to cancel.
Layers on top of the software the community already runs — we API-connect to your booking calendar and billing for the operational pieces, while the community layer (marketplace, resident business network, social, Find-a-Game, concierge, Community Wrapped) runs on nothing more than an imported resident roster.
Deploy any one on its own, or stack all three — the complete platform runs about $20,000/mo.
Residential OS is the operational foundation of the community. When specialized expertise is needed, we can also assist with professional media production and community security initiatives through trusted partners.
Professional visual media that helps showcase the community, attract new residents, support events, and elevate the community's brand.
Modern surveillance and access control solutions for clubhouses, maintenance facilities, gates, parking areas, and resident spaces.
We start by auditing how your community actually runs, then shape Residential OS around it — and keep refining it as your needs change. Not off-the-shelf software you adapt to; a living platform that adapts to you.
Residential OS provides a single operational platform for the community, while also supporting select initiatives through trusted partners in photography & video production and security & access control. We focus on the services we know well and partner with specialists when additional expertise is required.
Open any surface below to see how Residential OS connects residents, staff, operations, maintenance, and leadership in one system.
Emma the AI concierge, amenity bookings, on-course ordering, loyalty, and events.
Open the appWeather-driven plans, the grounds digital twin, and predictive maintenance.
Open groundsThe whole community — revenue, amenities, dues, F&B — on one live screen.
Open the dashboardEvery surface in one place — the complete Residential OS, end to end.
Open the hubResidential OS isn't a faceless software vendor — it's a focused team you can call by name, each an expert in the part of the community they serve.
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CDResidential OS replaces disconnected systems with one platform designed around how clubs actually operate.